I requested a password reset but never received the email - I checked my SPAM and junk folder too.
Did you use a different email address in Home Access Center? Only on file email addresses will receive a password reset email notification.
Did another individual in your family have a Home Access Center account? It is possible that you did not have a Home Access Center account previously. A staff member will need to review your account to determine if this is the case. Please ensure that you have provided the information requested above in your reply.
I received my password reset email but when I try to reset the password it says that my first and last name do not match the information on file.
We received information from our vendor that the password reset process should be done either on a desktop computer or using the ParentVUE mobile app (available on the Google Play or Apple App Store). You may experience an issue completing a password reset using your mobile device web browser and not the app.
If you still experience issues, the name on file may not exactly match what data is being entered. In this case a staff member will need to review your account. Please ensure that you have provided the information requested above in your reply.
When I log in to ParentVUE, I cannot see all/any of my children to register them or view their report cards.
Depending on how your access was established in eSchool+ we may need to review the link/connection between you and your children in our system. In this case, a staff member will need to review your account. Please ensure that you have provided the information requested above in your reply.
Do not begin online registration until a staff member replies that this has been resolved. If you begin an online registration, we will need to reset your progress so that you can register your child/ren.
When I log in to ParentVUE, I cannot see my graduating senior's report card.
Students who graduated no longer have access to Home Access Center to view report card information. Instead, final grades for graduates can be viewed via a student’s transcript. Parents and students can easily order transcripts online at any time through Parchment. Personal copies are available at no cost. Transcripts showing final grades will be emailed once the online form is submitted and your high school verifies your information. You can find more information online: http://www.ipsd.org/Subpage.aspx/Transcripts
When I log in to ParentVUE, I cannot see all of my child’s academic data and information.
We are continuing to load information about students in the District over the next several weeks. Also, we are not loading all historical report cards, and this was also not available in Home Access Center. You can access all of your student’s previous grades under “Course History” in ParentVUE. Moving forward, you will be able to access report cards that are generated for future semesters.
Where can I find info on district and school boundaries?
Our current subdivision list and boundary maps are available as PDFs below:
What are the district's attendance hours?
Attendance hours for all levels are available at the following page: http://www.ipsd.org/Subpage.aspx/AttendanceHours
What are the residency requirements to attend an IPSD school?
Residency information is available at the following page: http://www.ipsd.org/Subpage.aspx/Residency
What are the fees for attending an IPSD school?
District fees are available at the following page: http://www.ipsd.org/Subpage.aspx/RegFees
Where can I view the District's school report cards?
School report cards are available at the following page: http://www.ipsd.org/Subpage.aspx/SchoolReportCards
Can I make my child's fee payments online?
Yes. Information on PushCoin online meal and fee payment is available here: http://www.ipsd.org/Subpage.aspx/OnlineMealPayments
Does IPSD offer fee waivers?
Fee Waiver information and applications are available at the following page: http://www.ipsd.org/Subpage.aspx/FeeWaivers
Where can I find the district's exam and immunization requirements?
Our Physical Exams & Immunization Requirements page contains the information and forms you'll need for registration: http://www.ipsd.org/Subpage.aspx/RegExamsImmunization
Does the district require a home language survey?
Students new to the district are asked to complete a home language survey. These are directed to ELL specialists for evaluation. For families whose primary spoken language is not English or Spanish, our home language survey is available as a PDF.