Serve you DirectRx^sm Prescription Plan

• Serve you DirectRx^sm New Medication Form [PDF: 30K]

Dear Member:

We’d like to take this opportunity to remind you of an excellent benefit available for you and your dependents– Serve you DirectRx^sm Mail Service Pharmacy. The Serve you DirectRx Mail Service Pharmacy offers a safe and convenient way for you to have your maintenance medications (those medications you use on a regular long-term basis) delivered right to your home.

The Benefit to You:

• CONVENIENCE
  • Prescriptions are processed within 24-48 hours from receipt and are mailed directly to your home.
  • You can call in your refills 24 hours per day at 1-800-759-3203 or order online from our website at www.serve-you-rx.com.
• COST SAVINGS
  • DirectRx can fill up to a 3-month supply of maintenance medications for a single mail service copay with no additional charge for mailing.

How to Use the Program:

• NEW ORDERS
  • Stop by your Human Resource department for a DirectRxsm order form [or download now - PDF: 30K] and envelope. Complete both sides of the order form and mail it to us along with your original written prescription and copayment in the self-addressed envelope. Payment can be made via Visa, MasterCard, Discover, American Express, personal check or money order. (If you are already taking medication(s), call your doctor’s office and request a new prescription.)
  • Ask your doctor for a written prescription for the maximum day’s supply of medication covered under your plan, plus refills when appropriate.
• REFILL ORDERS
  • By Phone: Call 1-800-759-3203, 24 hours a day, 7 days a week to reorder prescriptions using our automated telephone refill line. Have the following information ready:
    • name, shipping address and daytime phone number
    • Visa, MasterCard, Discover, or American Express card number and its expiration date
    • prescription number and the name of the medication you are refilling
  • By Mail: Using the prescription re-order card provided to you with every order, affix the re-order labels on the back of the card and mail it to us in the envelope provided. (Does not require completion of the patient profile information unless it has changed since your last order).
  • By Internet: Go to our website at www.serve-you-rx.com.

*Please allow up to 2 weeks for processing and mailing of your prescriptions.

Very Truly Yours,
Serve you DirectRx^sm Pharmacy Manager