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Frequently Asked Questions
Route Change Requests (Please read FAQ first.)
Q. The bus drives right past my house.
Why can’t it stop at my house?
The higher frequency of stops makes the motoring public impatient. This
results in people driving around the bus, a dangerous situation. It also
delays the bus by increasing the number of stops and makes the student
ride time longer. Stops are placed to be convenient for groups of
students in the subdivision.
Q. I can’t see the bus stop from my house.
Indian Prairie provides transportation for over 16,000 students. We are
not able to position bus stops so that all parents are able to see the
stop from their home.
Q. We live on a cul-de-sac. Will the bus come down our street?
Except for special education circumstances, buses are generally not
routed into a cul-de-sac. Cul-de-sac stops are considered unwise for the
following reasons:
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Cul-de-sac stops create blind spots often
causing students to enter or exit in a danger zone around the bus (at
a corner stop or street curb stop, they enter/ exit outside the danger
zone) |
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Different styles and sizes of buses make
maneuvering in cul-de-sac difficult |
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The rear of the bus has potential to swing
around close to the sidewalk |
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Parked cars and other obstacles create
road hazards that may not be seen until entering the cul-de-sac and at
a point of no return |
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Backing up a bus when students are on
board is strictly forbidden |
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Property damage to mailboxes and
landscaping |
Q. Why do some children have to cross the
street to board the bus?
We are not able to route buses so that all children can board the bus on
the door side. We recommend that children wait on the side of the street
where they reside. The bus will stop traffic in all directions to
accommodate students that need to cross the street.
Q. My child carries a large musical instrument and/or heavy backpack.
He is the only student using the stop. It needs to be closer to our
home.
Bus stops are centrally located for all students along a route. Bus
stops are not changed to accommodate one or more students because that
may displace other students further from their home.
Q. I leave for work early and can’t watch my child get on the bus.
Can’t the stop be at my home?
In order to be consistent and fair in placement of bus stops, District
204 is not able to establish stops based on personal circumstances.
Q. Why is my child’s bus late?
Weather, traffic, driver absenteeism, maintenance difficulties and
unforeseen incidents are responsible for delays in arrival of school
buses. Please know that we do everything humanly possible to have all
buses running on schedule each and every day. In the event your bus does
not arrive as scheduled, contact Laidlaw at 904-0900. Please allow 10-20
minutes before calling.
Q. Why can’t you call when you know the bus will be late?
There are as many as 50-60 students on each bus. It would be impossible
to contact everyone in such a short time frame and many parents are not
home or waiting at the stop for their child.
Q. Why can’t you come further into my subdivision or cul- de- sac?
Buses come in various lengths, widths, heights and weights. The length
is what limits the school bus to be maneuvered in cul-de-sacs and tight
places. Most subdivisions are not designed with school bus
transportation in mind.
Q. My child is starting Kindergarten. Will the bus pick my child up
in front of the house?
There are no special laws or requirements for transporting students
enrolled in kindergarten. Kindergarten students are eligible for
transportation services if they live more than 1.5 miles from the
school. AM Kindergarten students ride the elementary school bus in to
school and a special mid-day bus home. PM kindergarten students ride a
mid-day bus to school and take the elementary bus home. Mid-day buses
may drop Kindergarten students off at their driveway or at a location
convenient for several families. Kindergarten parents should make
arrangements for someone to be at the bus stop for their child.
Q. Why are there only a few students on some buses and my child’s bus
is crowded?
Decisions regarding each bus route are made by careful planning based on
information from school registration, previous similar routes and
Department of Transportation data. Most routes are fixed in late summer
and changes made after the first three weeks of school or sooner.
Distance from school, number of buses and drivers, and grouping of
students and neighborhoods are all factors that are considered.
Sometimes it is just not possible to have the exact number of students
on every run.
Our Guidelines
| BUS CAPACITY
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GRADES K-6
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GRADES 7-9 |
GRADES 9-12 |
| 66 |
66 |
49 |
44 |
| 72 |
72 |
52 |
47 |
Q. Why is there an address stop on the route if buses don’t make home
stops?
Address stops may occur for a special ed student on a regular route,
mid-point on a long street, on a four lane road, or on a mid-day
kindergarten route.
Q. How far can a bus stop be from the student’s home?
Bus stops may be up to ½ mile from the student’s residence. The
2004-2005 stops in District 204 are far less than ½ mile from student’s
residences.
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Stop and route change requests will only be considered if
received in writing (on the form provided below) by the Department of Support Services at P.O.
Box 3990, Naperville, IL 60567, by fax at 375-3002 or via e-mail
(support-services@ipsd.org).
Stop and Route Change Request Form
(Microsoft Word Document, 43kb)
Cul-de-sac stops will not be considered.
Please do not contact the school or Laidlaw to request a route
change. |
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