Update: the latest version of the MyStop app is now available for Android Users. Android users should now be able to re-install the app without issue.
Indian Prairie District 204 is introducing new technology to its school transportation fleet to increase the safety of your students and improve communication about their location with a solution called MyStop. My Stop is available to D204 families at no cost and allows parents to see an estimated time of arrival (ETA) for the bus arriving at their child's specific bus stop.
It allows parents and students to view the bus stop time, location, and projected arrival time. This is available during scheduled route times only.
Updates approximately every 5 seconds and adjusts the scheduled arrival time as the bus is traveling along its route.
It will show if the bus has already passed the assigned stop.
We have posted a user guide and FAQ on how to access and use the MyStop Mobile App:
MyStop Feedback Form: Please use this form to submit feedback on the MyStop App or to request to have multiple student accounts joined into one login.
No Live Support
Feedback regarding MyStop can be submitted via the online form by clicking the link above called "MyStop Feedback Form"
First Student, School Office Staff or Transportation will not answer live MyStop App questions and concerns
Please keep in mind that this new technology does not replace our existing bus regulations and procedures:
Always plan to arrive at your bus stop location a minimum of 5 minutes prior to the arrival time.
If you arrive late, never attempt to chase or flag down or chase your bus.
If a student has missed their bus, he or she should never attempt to travel to another scheduled stop location. Parents should never follow a bus or attempt to drive their student to another stop location.
If a student misses the bus, they should immediately return home and call their parents and the students' school.
Weather, traffic, driver absenteeism, maintenance difficulties and unforeseen incidents are responsible for delays in arrival of school buses. Please know that we do everything possible to have all buses running on schedule each and every day and this technology will assist in these efforts. In the event your bus does not arrive as scheduled, contact First Student at 630-978-3284 to receive an ETA. Please allow 10 minutes before calling First Student.